Proptell is a digital property-discovery platform. We do not ship or deliver any physical goods. All Services — including subscription plans, Listing publication, lead packs, and featured placements — are delivered electronically to your Proptell account.
Once a payment is successfully processed via our payment gateway, the corresponding plan or Service is activated on your account instantly, and in almost all cases within 24 hours of payment confirmation. You will receive an email/SMS confirmation once your plan is active.
Featured-listing placements typically go live within 24 hours of purchase, subject to the Listing meeting our content guidelines. Verified badges are issued after successful Aadhaar/PAN verification, which may take up to 2–3 business days depending on document review.
Proptell's Services are available to Users across 500+ Indian cities, wherever internet access is available. Certain features (such as precise map-based search) depend on location data accuracy and network connectivity on your device.
If your payment was successful but your plan, lead pack, or featured Listing has not been activated within 24 hours, please contact our support team with your payment reference ID. We will investigate and activate your Service or process a refund in line with our Cancellation & Refund Policy.
Support
Email: proptellin@gmail.com
Phone: +91-XXXXXXXXXX (to be updated)
Business Hours: Monday–Saturday, 10:00 AM – 6:00 PM IST